Privacy Policy

Print Sphere (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or place an order.

1. Who We Are

Business name: Print Sphere
Contact email: info@printsphere.store

If you have questions about this policy, you can email us.

2. Information We Collect

We may collect the following types of information:

A) Information you provide

• Name, email address, phone number (if provided)
• Billing and delivery details (if you place an order)
• Order details (product type, quantity, size list, customisation notes)
• Artwork files or links you submit for printing
• Messages you send via forms, email, or chat (if available)

B) Information collected automatically

• Device and browser data (e.g., browser type, pages viewed)
• Approximate location (based on IP address)
• Website usage data via cookies or similar technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Prepare proofs/mockups and confirm print details
• Process orders, payments (if applicable), and delivery
• Provide customer support and communicate updates
• Improve our website performance and user experience
• Prevent fraud, misuse, or suspicious activity
• Comply with legal obligations where required

4. Artwork, Copyright, and Customer Responsibility

If you upload or share designs/logos, you confirm you have the rights/permission to use them. We do not claim ownership of your artwork.

We may refuse printing designs that appear illegal, harmful, or infringe someone’s rights.

5. Cookies and Analytics

We may use cookies to:

• Remember preferences
• Measure website traffic and performance
• Improve our content and layout

You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information. We may share information only when necessary, such as:

• Delivery partners/couriers (to ship your order)
• Payment providers (to process payments, if used)
• Service providers (hosting, analytics, email tools) who support our operations

These providers are expected to handle data securely and only for the required purpose.

7. Data Retention

We keep personal information only as long as needed to:

• complete orders and support requests
• maintain business records
• comply with legal or tax requirements (if applicable)

8. Data Security

We use reasonable administrative and technical security measures to protect your information. However, no online system is 100% secure. Please avoid sending sensitive information by email.

9. Your Rights

Depending on applicable laws, you may request:

• access to your personal information
• correction of inaccurate information
• deletion of information (where legally possible)
• restriction or objection to processing

To request changes, email: info@printsphere.store

10. Changes to This Policy

We may update this policy from time to time. The latest version will be posted on this page with the updated date.